Patient Rights in Ontario, Canada


Hi everyone!

Welcome to a Minute with Markie. Those involved in the making of these videos fully believe in and support patient (or client)-centred practice where the patient is at the centre as the most important and in control of what happens next. A key part of this and a part of you being in charge of your own healthcare, is being informed. So today, we are going to review patient rights in Ontario including some real-life examples!

Patient rights encompass both legal and ethical issues in the patient-provider relationship and were created to give the patient back power in directing their own healthcare. As a healthcare provider, it also builds the needed trust with getting the patient actively involved. There are several pieces of legislation that have fed into Ontario’s client rights including:

  • The Healthcare Consent Act
  • The Mental Health Act
  • The Long term Care Act
  • As well as each providers’ ethical and legal guidelines with their regulatory body.


In Ontario, patients have the right to:

  • Receive safe and proper care.
  • Including the right to hire privately no matter the public services you are receiving.
  • Public includes OHIP covered circumstances including care provided through hospitals and rehabilitation centres, Family Health Teams, Assertive Community Treatment Teams, Community Health Centres, and Local Health Integration Networks (LHINs).
  • Give or refuse consent for any procedure, and for any reason.
  • Including withdrawing consent at any time for any reason
  • Have a medical professional clearly explain health problems and treatments to you.
    Aka getting informed!
  • Participate in health care decisions.
  • Ask questions and express concerns.
  • Request a second opinion; within reason.
  • Be assured that personal information is confidential.
  • And only have personal health information shared with consent from the patient
  • Request to access your health information records. Any records at any time.
  • Request the transfer of your health records to another medical professional; you may be charged a fee.

For more information, visit or the website for the Information and Privacy Officer of Ontario:

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